Mastering the Remote Digital Advice Delivery Experience – Asset-Map webinar replay

Our Founder, Derek Notman was fortunate enough to join fellow advisor turned entrepreneur, H. Adam Holt, for a recent asset-map webinar aptly titled ‘Tales from Two Advisors: Mastering the Remote Digital Advice Delivery Experience‘.

What is Asset-Map?

Asset-Map, like Conneqtor is a virtual advisor tool that allows advisors to provide a comprehensive advisory experience that not only engages, but empowers clients to make better decisions. The software allows advisors to collaborate with clients on their ideal virtual financial map, subsequently allowing them to realise their financial hopes and dreams.

Why use Asset-Map? Its simple – it allows you to be more efficient, more calculated, and therefore increases your revenue generation potential!

Tales from Two Advisors: Mastering the Remote Digital Advice Delivery Experience

H. Adam Holt and Derek Notman, both embraced the digital financial model over seven years ago. Since then, they have both launched successful products that seek to not only empower advisors by directly addressing the pain points advisors face when transitioning to a remote virtual model.

In the webinar, the two discuss:

  • How to create a robust digital footprint to attract new clients.
  • Digital fact-finding (from shoeboxes to Dropbox).
  • Managing a virtual meeting calendar.
  • How to present impactful visuals virtually.
  • Virtual team management.

Click the image below to view the webinar:

 

Content Creation Tips for Financial Advisors

content creation tips for financial advisors

Content is king. Yes, it sounds cliched, but in a digital world and especially in the realm of digital marketing, content truly is king. Yes, I know you’re not a digital marketer, you’re a financial advisor, but digital marketing is one of the most effective ways to build your brand and grow your business.

Content is essential in digital marketing because it makes people aware of your brand and hopefully converts them into paying customers.

Content is a trigger for interaction and engagement, and if people like what they see, read, and hear, they’re likely to come back for more.

Here’s what you need to know about content creation to ensure that you create excellent financial advice for your clients.

Content creation or curation belongs to the concept of inbound marketing; inbound marketing is the opposite of a hard sell or product push.

Inbound marketing is about publishing excellent, helpful, and relevant content that brings your customers to you.

It’s the type of content that helps users to find you because it’s content that they are looking for. The intention is that you will build permanent and long-term relationships with your customers by publishing this content.

People regularly seek financial advice; your clients are looking to you to receive the latest industry advice. They require information. And because you have the skill and knowledge, you can provide them with information that will help them make their financial decisions.

The onus is on you to explain ideas and concepts in a way that’s easy to grasp. In addition to this, you can offer tips, tricks, solutions, handy and helpful hints.

The thing with content is that you have to keep it up to date and keep it relevant, and this is no small task; it does take effort, research, and time. You need to keep yourself up to date with the latest trends. Try to read everything you can get your hands on related to the financial industry.

If you write regularly, you will find that creating content becomes more comfortable with practice.

This being said, though, there’s also something called evergreen content. This is content that is relevant for more extended periods and doesn’t go quickly out of date. It’s timeless content that will still generate traffic even when you are not writing.

Who’s Your Audience?

Who is your content intended for? Get to know your audience, get to understand their preferences. If you know their preferences, you can segment them into groups and target specific information. This makes them feel like the content was created explicitly for them.  Your audience is your Ideal Client.  The less defined it is the less effective your content will be in driving inbound leads.

Using Your Persona

Position yourself as an expert in your field. Write to your persona. People come back to things they can identify with, or that feels familiar. You will find that they get used to your expertise and style, and this is what will make them return. What makes you different from other financial advisors? What’s your niche?  And, just be you!

Promoting Your Content

Content promotion is also vital. There’s no point in creating valuable content if no one sees it. You still need to entice and persuade people to consume your content.

social media marketing for financial advisors

Email marketing and using your social media platforms are great tools to publicize your content. You can also promote your content through paid advertising or pay per click (PPC); this will get your content directly in front of your audience.

Ideation

When it comes to ideas on what to publish, you can do several things, but one of the best things to do is find out what people are searching for, then serve them relevant content that meets their needs. People use search engines to search for information. They will start their search by typing a word or term or phrase, known as a keyword. You can base a lot of your content on keyword research.

You can also ask your clients or readers what type of content they are looking for – create a poll and let them decide.

You could interview a subject matter expert and give your readers a precis. Or you could be very personal and write about your own financial journey. The list is endless.

Scheduling Content for Publishing

Once you have brainstormed ideas for content, it’s time to create a content calendar or plan. You need to schedule when your content will be published. It needs to be researched and written and edited and then only published.

There is a process, and you need to ensure your timing won’t trip you up. Also, different content belongs to various platforms. For example, blogs differ from social media content; they are longer and more in-depth and are posted on websites; they tend to be more evergreen because tweets last minutes or even seconds. This process will determine where you publish your content.

Analysis

And last but not least, you need to analyze the response to your content once published. How many page views did you receive? This is the number of users that viewed your content. What’s your bounce rate? This is the percentage of visitors who leave your site after visiting only one page. Were they engaged? Did they respond to any calls to action (CTAs) like downloading a freebie or contacting you directly?

The aim of analyzing your content is to find out what’s working. And if something isn’t working, it can be tweaked. This is one of the great marvels of digital content; it can be tracked and analyzed to determine if you’re reaching your goals.

digital marketing analytics

So now it’s up to you. Are you ready to get started?

I wish you luck on your journey. As I have, I hope that you will find that it’s filled with wonder and amazement and can do much for your burgeoning brand.

I hope you enjoyed reading this article! Remember, you can always reach out to me for guidance and advice.

Kind regards,

Derek Notman

Running a Virtual Advisory Practice – Propulsion Podcast Ep.23

running a virtual advisory practice with derek notman

Building a business that embraces technology and the current state of global affairs is central to running a successful virtual financial advisory practice.

Our founder, Derek Notman finds himself in an advantageous being one of the first virtual financial advisors since 2013. Equipped with an incredible life work balance, he recognizes the responsibility he has to share this knowledge with financial advisors worldwide and empower them with the tools, strategies and knowledge required to grow their business virtually.

Running a virtual advisory practice with Derek Notman

Derek recently had the privilege of featuring on episode 23 of the Propulsion podcast. Francois Du Toit, is the host and an certified financial planner specializing in financial planning and tax consulting. With over 20 years of experience in helping businesses unlock growth, and consulting on bespoke tech products, he found the Conneqtor offering particularly interesting.

In this episode Francois and Derek explore the journey to becoming a virtual financial advisor and the lessons that came with it. All of these lessons contributing to the creation of Conneqtor, which is specifically designed to help other advisors go virtual, while avoiding often ‘expensive’ lessons.

The podcast covers:

  • Life before going virtual.
  • Making the change.
  • The virtual advisor system.
  • Onboarding clients and nurturing existing relationships.
  • Overcoming challenges.
  • Going virtual today.

You can listen to the podcast below:

If you are interested in learning more about Derek’s journey and how the virtual advisor system can work for you then download our free e-book today.

How to Drastically Reduce Your Overhead While Expanding Your Team as A Virtual Advisor

reduce overhead and expand your team

Arguably the best thing about transforming your financial planning practice into a virtual one is that your overhead will come down drastically. No office + virtual staff = minimized expenses.

A relatively obvious observation, yes, but let us take a look at what a virtual practice actually looks like from a financial perspective.

As a business owner, your goal is to service your clients to the best of your ability while generating as much revenue as possible while still living a life you love, the virtual financial practice will enable you to do just that.

No More Rent

Not having to pay rent for physical office space is a considerable benefit, resulting in your saving a lot of money each year.

Depending on your location, office space can cost many thousands of dollars a month in the USA; astronomical and no longer necessary. Think about how you can reallocate this expense for your business while also bringing more home to enjoy life….

You will then have more room to reinvest some of your savings back into the business for the crucial aspects of running a virtual business. Think digital marketing and digital infrastructure – two necessities for a virtual financial planning practice you simply cannot go without.

working remotely saves costs

No Running Costs Associated with A Physical Office Space

Now, with zero office rental fees, also comes the benefit of not having to fork out for the general costs associated with running a physical office.

No more obligation to typical maintenance and utilities such as office supplies for your staff, internet for multiple people, electricity, water/sewage, or a cleaning company. Again, this will result in a drastic savings each month.

Other savings associated with a virtual business include not paying for maintenance on plumping, electrical, appliances, or even paint.  Or having to deal with a sewage backup at 1 in the morning…ya, that happened to me, ugh!

Virtual Employees Are Cheaper

Another significant saving is not having to pay the salaries and benefits for permanent employees. Fewer employees physically present in your office means less money to be paid out every month – in this case, none at all.

With a virtual financial planning practice, you can be fully operational by hiring virtual employees instead. The benefits? Firstly, it is not your responsibility to ensure they are set up to work. So, you need not worry about office supplies, a laptop, or even their internet connection – you simply pay them by the hour or per job/task.

You won’t have to cover their benefits either. The amount you pay per hour or per task is all-inclusive, and it’s also very affordable.

Further to that, working with virtual employees as opposed to permanent ones also gives you flexibility. You’ll be able to forecast whether you’ll need someone’s services or not. If not, no worries, meaning no dead weight. You only hire when their expertise is required.

Through employing freelancers, you can have a whole team of expert individuals on call, using them when and where you need them. In the digital world, it is most definitely the way to go.

virtual team video call

Investing in Digital Infrastructure

When migrating to a virtual business, you’ll need to invest in digital infrastructure, as in the right tools to get you fully operational. Besides a virtual team, you’ll need an in-depth digital marketing strategy because this is where your lead generation and client prospecting will take place.  People aren’t looking for advisors in the Yellow Pages anymore!

Your audience lives online, and so this is where you’ll need to engage with them. My advice is to first build out the foundation yourself.  It will take a bit of time and effort but is necessary for so many reasons.  But eventually you will want to outsource these services. Getting up to speed with how marketing works is no easy feat as it is incredibly strategic. Your expertise is financial advice and planning, and that is what you should focus on. Instead, use the infinite amount of online resources available to build a virtual team that can take care of what you currently cannot.

By using the virtual model to your advantage, you will be working with the most experienced and knowledgeable individuals to help get your digital practice off the ground.

If this migration seems a little too daunting to you, don’t stress! I’ve designed a virtual advisor system called Conneqtor to help guide you every step of the way. It will train you on lead generation, virtual practice management, and digital marketing, etc., etc., etc.

It’s simple and will enable you to dominate as a virtual financial advisor in the digital world. Download our free eBook to get started.

I hope you enjoyed reading this article!

Kind regards,

Derek Notman

How to Create a Mutually Beneficial Advisor-Client Relationship

build mutually beneficial client advisor relationship

In the age of instant gratification, Millennials and people from Generation Z are not your average clients. They want what they want when they want it. While this may be daunting, it also provides us with an opportunity to connect with them in the place where they are most likely to be found; online.

The Coronavirus has only served to drive more people into the online realm, and this has become the place where your current and future clients will be looking to interact with you. To succeed in any industry these days, it all boils down to keeping up with the times and being agile enough to accommodate your clients’ needs.

Here’s my advice on how you can form good connections while running a virtual financial planning practice.

First – Be Selfish and Focus on the Advisor Experience

So much is said and written about the Client Experience that most advisors forget to address the Advisor Experience.  All too often advisors focus on trying to create an amazing Client Experience but neglect to consider how doing so may negatively impact their own lives and business.

It never made sense to me that so many advisors essentially put their lives on hold only to help their clients realize their hopes, dreams, and goals.

Advisors who focus on creating an amazing experience for themselves first are empowered and positioned to create a really great Client Experience.

Just like when flying, make sure to put on your oxygen mask first, then help those around you.

Be the example your clients are looking for.  Make it a point to be happy, excited, motivated, and living the life of your dreams.  This will resonate with your clients more than anything else.

Once you have this sorted then the following tips are crucial.

Embrace Technology

The first step to better serving your clients is to embrace technology. Yes, it is fast-paced and ever-changing, maybe even confusing, but connecting with your clients requires an understanding of the environment where they are most comfortable.

Whether this means communicating with them on a platform that they choose or learning to use a new app, embracing technology is paramount to maintaining a good relationship with your clients.

embrace technology and social media

Create A Virtual Relationship

Forming a relationship with your clients online includes building trust with them from scratch. Without face-to-face interactions, building trust in a virtual environment needs to be intentional because, ultimately, this will be your key to success.

Get to Know Each Other

Make sure you get to know your clients personally – tell them about yourself and arrange video calls with them. Fostering any good relationship begins with getting to know someone and being genuinely interested in their lives.

having video calls with clients

Proactively Communicate

Without real-life meetings, clients can feel like they’re getting lost in the fray, so it’s crucial to actively communicate with them and make them feel important to you.

Set a reminder to check in with your clients regularly, to touch base and reconnect. Even if it means sending out some useful tips or some extra personalized advice – providing value to your clients is also an excellent way to connect and maintain a good rapport.

Work with Their Needs

Chat with your client about how they’d like to work, whether that be seeing a presentation, a monthly video call, or simply an email. Making them feel comfortable involves finding out their preferences and molding them with your own.

New-age clients often like to see their stats and information in real-time, so be prepared for that and find software that could allow for that.

Set Clear Goals

At the outset, make sure that you know your clients’ goals and explain how you can work together to achieve them. This will show your client that you’re committed to understanding them and what drives them. Show them that you’re invested in their needs.

Spending some extra time on creating a solid relationship with your clients will go a long way to building trust and creating a dynamic where you can lead your clients towards making the best financial decisions.

Show A Robust Digital Footprint

Clients are now particularly interested in your digital footprint, which is essentially how you appear online. To gain new clients or build trust with current ones, I advise having a robust digital footprint.

This includes being active on social media channels, having a great website, and communicating a variety of content (personal and professional) through these channels.  People tend to trust someone who has an influential digital presence over someone who doesn’t, and it’s quite simply because they can see what you’re all about.  Don’t be a creeper, be a creator!

Tell them about who you are, what your focus is, and how you can help them. If they can find you in a quick Google search, you’re on the right track. Let’s face it; we all Google someone before we go ahead and use their services or buy their product. Adding in social media channels and a blog, would further solidify your digital presence and add to your credibility.

financial advisor google ranking

Conneqtor can help

If you’re feeling overwhelmed by the idea of adjusting to this digital world, I can help. My virtual advisor system, Conneqtor, teaches you how to leverage all the tools that you need to transform your business into a virtual or semi-virtual one.

My system will lead you step-by-step into the virtual space, and help you get more leads by showing you how to establish a digital presence.

Get in touch with me. Let’s get you set up in the virtual financial planning world so that you can meet your clients where they’re at, foster your current client relationships, and build new ones, the modern way.

I hope you found this of value!

Kind regards,

Derek Notman

My Experience of Presenting at Riskalyze Fearless Week

riskalyze fearless week experience

We are currently in a global megatrend, and as financial advisors, we have no choice to evolve and embrace this change. The future is now.

If we do not embrace these waves of changes, we will become FADs (Financial Advisor Dinosaurs). As an industry, we are quite averse to change, but as a silver lining, the COVID-19 pandemic is somewhat forcing us to change.

The brick and mortar advisor is dead. But the virtual financial advisor will be able to make exponentially more money while drastically reducing their overhead. Furthermore, they will be able to form stronger connections with their clientele then what was previously thought possible.

I spoke about this at Riskalyze Fearless Week – more on that below.

fearless week setup

Riskalyze Fearless Week

I will most definitely look back at presenting at the Riskalyze Fearless Week Virtual Conference as a professional highlight of 2020.

It was an epic experience for me, packed with value and loaded with opportunities to meet so many distinguished, influential people.

This year has thrown us all for a loop, and there’s no denying that, but the whole Riskalyze team did a fantastic job of putting together a massive conference for the benefit of over 2,500 advisors all over the world. Riskalyze is undoubtedly paving the way for how virtual conferences should be done. A job well done, my Riskalyze friends!

I was humbled to have been included as one of the featured speakers for the event, and although the event was entirely virtual, it was still a blast and perhaps even more effective in some ways!

I was able to communicate with fellow advisors in real-time during my session, and I was also able to instantly schedule meetings right within the conference platform.

It was incredibly refreshing and encouraging to see how many advisors around the world are forward-thinking and looking to build an amazing practice while doing what is right for their clients. As I mentioned earlier, we have no choice to adapt, and in doing so, I can see how my peers are benefitting tremendously from the virtual financial planning model.

The 4-day event was packed with useful and practical information that was well diversified from a content standpoint.

And although so much was learned, my biggest takeaway was that our industry is becoming open to evolving, opening up to change, and is led by so many brilliant people trying to improve the work we do from so many angles.

Mindset is a hard thing to change, and the Riskalyze event illustrated just how open to change people are and highlighted the wondrous things that lay ahead for us all.

riskalyze fearless week

Takeaways from My Riskalyze Session

Our brain gets in the way of our evolution, when, in fact, the opportunity to transition to what the modern-day consumer wants from us is more straightforward and faster than what you realize.

The financial advisor who embraces this change and effectively transforms their business into a virtual financial planning practice will benefit from the following:

– Location independence

– A robust digital footprint

– A focus on process and relationships, rather than your product

– Cutting out costs like staff, travel and rent for office space entirely, reducing your overhead significantly (meaning more money in your pocket.)

– Using your knowledge and experience to position yourself as a thought leader in your industry, and in turn, creating more awareness around your service offering

– Heaps more time on your hands to focus on what truly matters to you

What Can You Do Right Now?

I understand that it may come across like we are just throwing around a bunch of new concepts and expecting you to accept them. However, we are merely introducing you to a very apparent reality. The world has changed forever. Before the pandemic struck, we were on the brink of an inflection point, and all COVID-19 did was accelerate that change that was already underway. I want you to know that the solutions and survival of your profession are within virtual reach.

Adopting a Semi Virtual Financial Planning Model

If you are interested in finding out more about what it means to adopt a (semi) virtual financial model, then download our free e-book.

Our system, Conneqtor, will equip you with everything you need to move forward in the new normal as a financial advisor, from lead generation to creating a robust digital footprint.

If you’d like to chat more about what our virtual advisor system can do for you, please do not hesitate to get in touch.

I hope you enjoyed reading about the future of our industry!

Kind regards,

Derek Notman

 

The Importance of Robust Digital Infrastructure for Financial Advisors in a Virtual World

robust digital infrastructure

When I refer to a robust digital infrastructure, I am talking about the tools and strategic plan you’ll need to thrive as a financial advisor in a virtual world – technological capabilities and efforts imperative to your success.

Even though modern-day consumers have been using online banking and mobile applications for years, the concept of online financial advisors is still relatively fresh, although quickly becoming a demand and the norm.

The question is, how do you cater to that demand, how do you make your target audience aware of your services? You do by creating a robust digital footprint. And how do you create a robust digital footprint, you ask? By implementing the following crucial online efforts, which form the foundation of your robust digital infrastructure:

Be Social

When it comes to brand awareness, your social media efforts are critical to building your digital infrastructure – this cannot be undervalued. Without a proper social media plan, no one will ever know about your business.

linkedin social media posts for financial advisors

An effective social media plan consists of:

  • Soft marketing
  • Brand awareness
  • Talking about solutions and benefits of the work you do to your target audience
  • Actively engaging with others content regularly
  • Posting about live seminars and webinars relevant to your brand or that you have created yourself
  • Being genuine and transparent with your audience
  • Growing your network
  • Positioning yourself as a thought leader
  • The blending of personal and business social profiles and content
  • Frequently sending direct, personalized messages to your ideal client to build a relationship, not pitch!
  • Collecting email addresses, in exchange for content of value (eBooks, etc.) by directing people to your other channels
  • Video posts (better for engagement)

The whole point of social media is to educate your audience and stay away from pushy sales and products.

Host Live Virtual Seminars

By creating virtual seminars that dive deep into your brand and services, you can engage directly with your audience through live Q&As. You can also record them and post across your social media channels later, resulting in helpful content.

When it comes to the kind of content, you can create multiple presentations for specific topics and, in turn, breakdown and serve your target audience even more. Your virtual seminars can also be used as free giveaways (downloadable), strengthening your relationship and connection with prospective clients.

Have A Clean & Transparent Website

As I’ve highlighted before in previous posts, you can host all your content on your website; this will drive SEO efforts and become your “home” online. Be sure to regularly update it with new content to keep your audience engaged.

Clients should be able to book an appointment with you through your website too, which can be managed through an embedded calendar.

The possibilities are endless, but ensure that your website clearly states who you are, what you offer, and whatever you do don’t forget to list your prices – highlight your purpose.

Build A Mailing List

Now that you are creating excellent content, you can use giveaways (free downloads) to get prospective clients to sign up for your mailing list. For example, you give them a free webinar, seminar, or eBook, and they have to sign up to download it.

The benefit of building a mailing list as that you can retarget to people that you know for sure are already interested in your service offering.

Invest in Paid Ads

A whole other ballgame, but incredibly effective. With paid ads, you can also create an “ideal client” audience to market to.

Paid ads are a necessary investment, but they aren’t cheap. They do, however, garner instant results (you get what you pay for).

Paid ads essentially drive more traffic to your website from search engines such as Google or Yahoo, meaning that the traffic is relevant. For instance, if someone types “Virtual Financial Advisor” into Google, you could potentially (depending on how relevant your content is, and how much budget you have) be the first result that comes up.

This is something you don’t need to do right off the bat, build a solid foundation of digital infrastructure first, otherwise you are throwing digital spaghetti at the wall!

Build Relationships with Other Industry Players

By forming relationships with other industry players, they can potentially become what I like to call “referral partners.”

xy advisor podcast

You can achieve this by guest blogging on another brand’s website, featuring on a relevant podcast, or generating backlinks to your own blogs. Backlinking, in particular, is super useful for building the credibility of your website. When one of your “referral partners” link back to your blog, and they have a high trust score, your content automatically becomes more trustworthy in the eyes of Google.

These relationships are strategic and should be beneficial to both parties.

In a nutshell, being relevant and visible is accomplished by being active online with engaging and highly valuable contributions to your specific industry.

Alright, that’s it for now! I hope you enjoyed reading my insight into the importance of robust digital infrastructure for financial advisors in a virtual world.

To dominate the digital space as a financial advisor, find out more about my virtual advisory system Conneqtor – it’ll transform your business.  Hint hint, we teach advisors how to do all of this in our virtual advisor system…..

Kind regards,

Derek Notman.

Riskalyze Session Replay: The Brick & Mortar Financial Advisor is Dead!

riskalyze week in review

Long Live the Virtual Financial Advisor

The wave of change has crested the financial services industry. The traditional financial advisor has to learn to ride it, or be crushed by it.

As financial advisors begin to navigate the inflection point that was catalyzed by the COVID-19 pandemic, its imperative that we as an industry begin to not only acknowledge, but embrace the fact that technology has evolved to a point where our ideal clients are beginning to expect a different, more streamlined service from us.

Our founder, Derek Notman, was privileged enough to present at this years Riskalyze #Fearless Week last week. In future fashion, this year Riskalyze had no other choice, but to embrace a virtual alternative to their regular conference format, which actually made the conference more accessible to advisors across the globe.

View Derek’s session below:

Riskalyze Virtual Conference Agenda

  • The Financial Advisor of the Future.
  • Why does any of this matter?
  • Who is Derek Notman?
  • A global megatrend.
  • The consumer has evolved.
  • The financial advisor is stuck in 1985,
  • How Conneqtor is empowering advisors.

the financial advisor of the future

What can financial advisors do right now?

It might seem like we are just throwing around a bunch of concepts and telling you to accept them. No, we are just introducing you to a very apparent reality and want you to know that the solutions are with in virtual reach.  These changes were already underway, COVID-19 simply sped them up.  Advisors must evolve along with the rest of the world.

If you want to know more about what it means to adopt a (semi) virtual financial advisor model, then we highly recommend downloading and starting with our free e-book. It is for lack of a better phrase, a virtual step in the right direction.

If you’d like to chat more about what Conneqtor can do for you, please do not hesitate to get in touch.

Thank you!

Cheers,

Derek Notman

How Technology is Transforming the Financial Advisory Practice

technology for your financial practice

COVID-19 has forced us all into an experiment.  A “virtual” experiment where all of us had to go digital. We have had to embrace communicating virtually and have no choice but to conduct business online. The effects on the traditional financial advisory practice are obvious.

Whether a result of the pandemic or younger generations coming of age, according to the founder of The Rudin Group, April Rudin, in a recent article in ThinkAdvisor, 64% of high-net-worth individuals are counting on their future financial advisor relationship to be entirely digital.

For the financial advisory industry & practice, technological disruption is actually a positive thing; we are no longer limited by location, or, in fact, the high capital demands of the traditional brick & mortar office model.

As a driver toward the adoption of digitalisation, coronavirus has allowed us to test some of the digital processes that were more than likely only part of future plans – and guess what? It works well – incredibly so.

I took the leap over six years ago, being one of the pioneers of virtual financial advisory, and back then there was a lot of trial and error – many were not onboard with the idea. Slowly but surely though, my clients soon realised how much simpler it is.

Receiving advice or giving advice from the comfort of your own home is easy, and you save a great deal on overhead.

Embracing digitalisation has certainly been the silver lining amidst the these trying times. Here are some of the major transformations I have seen, combined with some insight from April Rudin.

embracing digitisation

You Have the Ability to Shape Your Next-Gen Clients’ Perceptions

For the next generation, the financial & societal impacts of the pandemic are the first monetary relationship crises they have ever been through.  How will they react? How will it impact how they perceive planning, investing, and saving?

Their future is in your hands; you have the power to influence their perception. You can shape it virtually – more like a partnership as opposed to the advisor/client relationship we have seen in the past.

This power, or influence rather, is a great responsibility. By becoming more accessible to your clients, your relationship grows deeper – meaning your approach needs to be more holistic.

Relationships Are More Important Than Ever

When strategizing for the future, virtual financial advisors need to focus on building relationships. Relationships are no longer based on financial return only – they are based on overall advice; giving clients direction – how they should spend their money and what decisions are best for securing their ideal future.

zoom call with financial advisor

Your Online Presence Needs to Be More Compelling

As I have mentioned in previous articles, your presence online is the most vital aspect of being successful as we emerge into the new normal.

Your website cannot simply state your service offerings and a bit of a background like before. If you are to survive as the next generation comes of age, your story, what you offer and how you advise needs to resonate with your audience. Your website is where you live – your new head office, your digital storefront, and the internet is where your client’s shop. Your website is essentially your practice now, and all your communication and activity online needs to align with that. This is what the next generation requires.

You need to tailor your approach to make your clients’ experience more personal. It is time to revaluate your brand.

Further to this, social media has become social selling and is a great opportunity for you to grow and expand your business. It is more about building relationships rather than acquiring clients.

You will Need to Help Your Clients Build A New Kind of Life

Gen Xers and Millennials are opposed to working tirelessly now, only to live life to the full in their twilight years. You will be required to help them build a life that looks a lot different than previous generations.

Next-generation clients are accustomed to moving quickly, switching jobs almost annually, and using technology in absolutely everything they do. They want to build lives centred around a combination of exiting life experiences now while balancing for the future, rather than working hard now and retiring at age 65.

Try Conneqtor

If you are feeling overwhelmed by the impact technology is having on your business, consider Conneqtor. My virtual advisor system offers a hand-in-hand, step-by-step guided migration to a virtual financial planning practice that operates like a virtual sales engine, bringing in leads to you through a robust digital marketing footprint.

It is time to adapt. Afterall, the impact technology has had on the financial advisory practice is permanent; there is no going back.  Human behaviour has changed.

Stay ahead of the curve.

I hope you enjoyed reading.  Want more?  Check out my eBook, The Virtual Movement Proclamation.

Kind regards,

Derek Notman